Shipping Policy

Welcome to CloneMule! We’re excited to have you here. Please review our shipping policy below:

Shipping Methods:

• Free 2-Day Air Shipping: We offer free 2-day air shipping on all orders within the contiguous United States. Orders will typically be processed and shipped within 1-2 business days. Please note that weekends and holidays may affect processing times.

• Overnight Shipping Upgrade: Need your order faster? You have the option to upgrade to overnight shipping for a flat fee of $25. Orders with overnight shipping selected will be prioritized for same-day processing if placed before our cutoff time.

Shipping Restrictions:

• At this time, we only ship within the contiguous United States. We apologize for any inconvenience this may cause.

Shipping Insurance:

• Clone Insurance with Live On Arrival Guarantee: We understand the importance of receiving your items in pristine condition. For a small fee, you can opt for our Clone Insurance with Live On Arrival Guarantee. This insurance ensures that your items are protected against any unforeseen circumstances during transit, including damage or defects. If your item arrives damaged or fails to meet expectations upon arrival, we will provide a replacement or refund, hassle-free.

Returns Policy:

• Please note that we do not accept returns on any items unless they arrive damaged or defective. We encourage you to thoroughly review product descriptions and specifications before making a purchase. If you believe your item is eligible for a return due to damage or defect, please contact our customer support team within 72 hrs of receiving your order for further assistance.

Order Tracking:

• Once your order has been processed and shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery in real-time.

Contact Us:

• If you have any questions or concerns regarding our shipping policy or need assistance with your order, please don’t hesitate to contact our customer support team. We’re here to help!

Thank you for choosing CloneMule for your shopping needs. We appreciate your business!